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I completed a check order form from the Sunday newspaper and I ordered 4 boxes of duplicate checks for $19.50 I did receive the checks within a couple of weeks and all information on the checks was correct. I had enclosed payment of $19.50 and the check cleared my checking account.

About 2 weeks later, I received an invoice for $52.22 "due" for the checks! I called the company and explained that no one contacted me to tell me that they were not processing the order for the $19.50 as advertised. The lady that answered the phone didn't ask me for my account number or any information. She just said they don't contact you, they just process the order.

I explained that had I known they were going to charge me $70 + dollars for the checks, I would have cancelled the order. She said "you can return the checks". No apology, no explanation, no nothing!

I realize that the offer was for first time customers only but to the best of my knowledge, I had never ordered checks from them before and certainly will not do so in the future. Please be aware of this company's "bait and switch" tactics!

Monetary Loss: $15.

Location: Valparaiso, Indiana

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Guest

Its not a bait and switch, that flyer was an introductory offer for first time customers, you were not a first time customer, and therefore were not eligible for those prices, instead being charged the full, normal amount for the checks, the fact that you are claiming its a bait and switch is your own attempt to justify the simple fact that you didn't read the fine print, like most people you just saw the prices and jumped into the offer without paying any attention as to why those prices might be so low.

Guest

I had the same exact experience with this company. Same amount exactly.

If I wanted to spend a high price for checks, I could have easily ordered some from my bank. Please think twice before ordering from this company...unless you want to overpay for your checks. It is a classic example of bait and switch with some deceitful business practices thrown in.

Beware.

Guest

Several years ago, I responded to a return customer offer from Checks Unlimited and paid by check. After the checks arrived, I received an invoice telling me I owed them additional money.

This amount was equal to the amount of the return customer discount. I disputed the charge by mail only since it was clear from reviews that the reps on the phone were not helpful. The company ignored my response and sent monthly invoices. After three of these, I turned to Colorado's Department of Consumer Protection with all the documentation I had, including a cancelled check for the previous order.

They turned it over to the Better Business Bureau. Their staff successfully stopped the invoices and said that Checks Unlimited was going to review their business practices. I am grateful for BBB's help. The only issue I had was that I had to check that I was satisfied.

I was certainly satisfied with BBB's work, but I was absolutely not satisfied with Checks Unlimited. I suggest that customers who have problems with the company go directly to BBB in Colorado Springs after communicating with the company by mail.

It will help them if you include all paperwork to support your case.

Guest

I use different ones of these companies and what I used to do is order from one company one time and then for about three next time orders, I would use different companies, then go back to the first one. But lately I have noticed that some of these companies aren't considering orders like that as being first time customers. I only order one box at a time, because I don't use that many checks and don't have a lot of drawer space to store things.

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